Shipments take place in about 3/4 days excluding weekends. Charges and times regarding extra national shipments are subject to variations.
SHIPPING AND DELIVERY METHOD
Shipping methods and costs must always be agreed.
On the day of departure from the ANTICA OSTERIA DEL MIRASOLE S.A.S. DI CARETTI ANNA E C. one of our operators makes a phone call in advance: the informed customer can request a postponement of the departure if necessary.
ANTICA OSTERIA DEL MIRASOLE S.A.S. DI CARETTI ANNA E C. reminds you that in some disadvantaged locations (e.g. restricted traffic areas, roads inaccessible to motor vehicles and some mountain locations) the service may not be available. We invite you to contact us to receive confirmation on the feasibility of applying the delivery service with tailgate.
They change according to the country and its areas, contact store[@]osteriadelmirasole.it before ordering for specific needs and more information.
DAMAGE TO MERCHANDISE OR MISSING PARTS
Case 1: goods arrived with evident damage due to transport.
In case of receipt of damaged goods:
Case 2: no damage but open package
In case of receipt of goods with open or missing packaging, immediately photograph the pallet near the courier's van and carry out an immediate check of the goods.
If one or more components are missing:
Late reports or reports without complete documentation proving damage or missing parts will not be accepted.